Privacy Policy
Last Updated: September 3, 2026
This Privacy Policy explains how OLEVSSTORE (Olevsstore.com) collects, uses, stores and protects personal information when you visit our website, create an account, place an order, contact us or otherwise use our services.
OLEVSSTORE is operated by Linh Anh Tech. Investment Co., Ltd.
By using Olevsstore.com, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Account information
- Order and transaction information
- Communications with our customer support team
- Product reviews, comments or other information you submit
When you use our website, certain technical information may also be collected automatically, such as:
- IP address
- Browser and device information
- Operating system
- Pages visited and interactions with the website
- Referring website or source
- Cookies and similar technologies
We collect only information reasonably necessary to operate our store, process transactions, provide customer support, improve our services and meet applicable legal obligations.
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments, returns and refunds
- Provide warranty and customer support
- Create and manage customer accounts
- Communicate about orders and service requests
- Prevent fraud, abuse and security threats
- Improve our website, products and customer experience
- Send marketing communications where permitted or where you have provided the required consent
- Comply with legal, tax, accounting and regulatory requirements
We do not use personal information for purposes that are materially different from those described in this Privacy Policy without an appropriate legal basis or consent where required.
3. Payments
Payments may be processed through third-party payment service providers.
OLEVSSTORE does not need to directly store complete payment card details when payments are securely processed by an authorized payment provider.
Payment providers may collect and process information according to their own privacy policies and security requirements.
4. Cookies & Analytics
Olevsstore.com uses cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance and support relevant marketing activities.
We may also use analytics and advertising services, including services provided by third parties such as Google and Meta, where applicable.
These services may collect information about your device, browser and interactions with our website according to their respective privacy practices.
You can manage or disable cookies through your browser or available cookie preference controls. Disabling certain cookies may affect some website features.
5. How We Share Information
OLEVSSTORE does not sell your personal information for money.
We may share information with trusted service providers when reasonably necessary to operate our business and fulfill your order, including:
- Payment processors
- Shipping and logistics providers
- Website hosting and technical service providers
- Analytics and security providers
- Email and customer communication services
- Professional advisers or service providers where necessary
These providers receive only the information reasonably necessary to perform their services and process information according to their respective obligations and applicable law.
We may also disclose information when required by law, legal process or a valid request from an appropriate authority, or when reasonably necessary to protect our rights, customers or services.
6. International Orders & Data Processing
OLEVSSTORE serves customers in multiple countries.
When you place an international order or use our services, your information may need to be processed or transferred across national borders, including to payment processors, shipping providers and other service providers involved in fulfilling your order.
Where required, we take reasonable steps to ensure that personal information is handled with appropriate safeguards.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, customer support, warranty administration, fraud prevention and legal, tax or accounting requirements.
Retention periods may therefore vary depending on the type of information and applicable obligations.
When personal information is no longer required, we may delete or anonymize it, subject to applicable legal and operational requirements.
8. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
Olevsstore.com uses encrypted connections where appropriate, and access to personal information is limited to authorized personnel and service providers who require it for legitimate business purposes.
However, no method of electronic transmission or storage can be guaranteed to be 100% secure.
9. Your Privacy Rights
Depending on where you live, applicable privacy laws may provide you with rights concerning your personal information.
These may include the right to:
- Request access to your personal information
- Correct inaccurate or incomplete information
- Request deletion of certain personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Request information about how your data is used or shared
- Lodge a complaint with an appropriate data protection authority
Some rights may be subject to legal exceptions or verification requirements.
To submit a privacy request, contact us at contact@olevsstore.com.
We may need to verify your identity before processing certain requests.
10. Marketing Communications
If you subscribe to our newsletter or agree to receive promotional communications, we may send you information about products, promotions and other OLEVSSTORE updates.
You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting us.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages relating to your orders, account, warranty requests or customer service.
11. Children’s Privacy
OLEVSSTORE is not intended to knowingly collect personal information from children who are not legally permitted to make online purchases or provide personal information without appropriate parental or guardian consent.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the request and take appropriate action.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
OLEVSSTORE does not control the privacy practices of independent third parties. When you leave Olevsstore.com, we encourage you to review the privacy policy of the website or service you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technologies, business practices or applicable requirements change.
The latest version will be published on this page with an updated revision date.
We encourage customers to review this Privacy Policy periodically.
14. Contact Us
OLEVSSTORE is operated by:
Linh Anh Tech. Investment Co., Ltd.
Store: OLEVSSTORE
Website: Olevsstore.com
Business Registration Number: 0107825684
Address: No. 39 TT16, KDT Van Phu, Phu La Ward, Ha Dong District, Hanoi, Vietnam
Email: contact@olevsstore.com
Phone: +84 899 991 428
For questions about this Privacy Policy or requests concerning your personal information, please contact us at contact@olevsstore.com.
